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Jaana Ilomäki

Works in the Keski-Uusimaa joint municipality for social welfare and healthcare services as an internal auditor. Earlier and during the CAF development process, she worked in the city of Hyvinkää as an internal auditor. She has broad experience in quality management, international projects and internal auditing. She has been a member of the EIPA working group developing the CAF2020 model. She also has a certificate as a PEF external feedback actor and EFQM external evaluator. In recent years, she has been an active evaluator in CAF external feedback procedures among the Finnish municipalities of Kuopio and Turku, as well as the EFQM Innovation award in the city of Espoo and the EFQM Mayors Quality Award in the city of Helsinki. She has consulted and trained quality development in several organisations in Finland and abroad. She works as a leader of International Team in the Grundtvig Project "Development of Quality Management in Adult Education by developing self-assessment processes" from 2002 to 2005.

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