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Autor

Josef J. Bernhart

Is Vice Head at the Eurac Research Institute for Public Management in Bolzano (Italy). His central research focuses on the development and international comparison of quality-oriented concepts for public sector modernisation. During a project at the University of Innsbruck, he participated in the scientific evaluation of the Study Grant Authority´s quality management system according to ISO 9001, the first Austrian Federal Administration institution where it was implemented. For many years, he has been lecturing on the subject of quality management in public sector organisations at the University of Innsbruck and Carinthia´s University of Applied Sciences. Together with Kurt Promberger (University of Innsbruck and Eurac Research), he supervised the quality assessment process of the Public Prosecution Office and the Senior Public Prosecution Office in Innsbruck, according to the Common Assessment Framework (CAF).

(Mit-)Autor folgender Werke: