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Autor

Samra Ljuca

Has been involved in managing all of the activities in the field of education and capacity building with the aspects of quality management, innovation and digitalisation in civil service bodies in the Federation of Bosnia and Hercegovina since 2010. Her work also includes identifying the needs of beneficiary, project planning and budgeting and execution, maintaining impact assessment of the implemented activities, designing and managing research analysis within the region and benchmarking against the EU and UN standards, a satisfaction survey of the employees and clients, communication and coordination of joint activities with other international and regional organisations.

(Mit-)Autor folgender Werke: