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Sirpa Pajula

Works as a Quality and Development Manager at city of Kuopio in Finland. She has a strong IT background. In the private sector, she has consulted financial management and ERP in several industries, e.g. machinery industry and developed the quality of software companies with ISO 9001. Prior to her current work, she developed IT processes such as IT procurement and requirements specification at city of Kuopio. She has certificates in ITIL, Cobit and ScrumMaster. Her interests include enterprise architecture, and she has been the chief architect of developing services and total quality management using CAF and PEF in the city of Kuopio since 2012. She is also the chairperson of the Laatukeskus Excellence Finland´s Pohjois-Savo region.

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