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Timo Kuntsi

Is CAF National Correspondent for Finland and he works in the HAUS Finnish Institute for Public Management Ltd. He has extensive experience in developing and managing competencies and capabilities in various contexts. He has worked in both the public and private sector, including academia, broadcast media, the service industry, and the development of public management. His first encounter with quality systems was using a Taguchi method for improving the surface quality of materials, as a summer trainee. Later on, he was involved with the implementation of ISO standards and the EFQM model before the CAF responsibilities.

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